FREQUENTLY ASKED QUESTIONS

DAY WALKS, EVENTS & ACTIVITIES

DO I HAVE TO BOOK ONLINE?


No, you can also ring us 0434179259 to make a booking over the phone.




WHEN DO I HAVE TO PAY MY DEPOSIT?


A deposit payment is required at the time of booking to confirm your place on the tour.




WHEN DO I HAVE TO PAY THE OUTSTANDING BALANCE?


Balance payments are due 60 days prior to your tour’s departure date.




HOW FIT DO I NEED TO BE TO GO ON A TOUR?


The difficulty of the walks ranges from tour to tour, from easy to challenging. We design all of our walking tours to be achievable for those with a moderate level of fitness. We do recommend doing some training before most tours, because physical activity is always more enjoyable if you are physically prepared. We will send you information about how to train when you book. When on tour we find that a positive mental attitude is most important and that if you focus on the scenery, the company and the moment, and not on the kilometres, then you find yourself reaching your destination with little problem. If you have any concerns about your fitness or ability to complete a walk, send us an email or give us a call to chat more.




DO I HAVE TO CARRY A HEAVY PACK ON THE WALKS?


No. In fact a small day pack will suffice unless it is a specific overnight experience where you have to carry everything. A water bladder or reusable bottles 2-3L, a rain (and/or) warm jacket, some personal snacks and first aid supplies and, on some walks, lunch. The guide will let you know each day what to pack/bring.




DO I HAVE TO TWIN-SHARE OR CAN I HAVE MY OWN ROOM?


Our tour prices are based on rooms being twin share (two single beds in one room or one queen/king bed in a room, shared by a couple). If you are travelling alone, we will give you a room with someone of the same sex. Sometimes, depending on the accommodation, it is possible to pay a single supplement to ensure that you have a room to yourself. At the time of booking you will have an option to purchase a single supplement to ensure your own room and bathroom on the tour.




WILL I HOLD THE GROUP UP IF I AM A SLOW WALKER?


We find a lot of people who haven’t been on a walking tour before worry about this, but it’s rarely an issue. We keep a comfortable steady pace with plenty of opportunities to rest and take in the scenery along the way. Usually the group will spread out over a couple of hundred metres as we walk. We take plenty of breaks along the walks. Normal walking pace on a formed surface like a road or footpath is around 4.5 – 5 km per hour and we tend to average just over 3 km per hour on bush tracks. It’s not a stroll but it’s not a brisk walk either. If you feel you may be slower than this, try some longer training walks to increase your walking fitness.




CAN YOU CATER FOR DIETARY NEEDS AND ALLERGIES?


Yes, all of our suppliers can accommodate dietary requests. Please ensure you let us know at time of booking so we can let them know well in advance of your tour.




CAN I BOOK A CUSTOM TOUR?


Absolutely! We organise many custom tours and can help you with tailored itineraries and dates to suit your needs. Please contact us to take the first step to creating your very own custom tour.





MULTI-DAY TOURS

DO I HAVE TO BOOK ONLINE?


No, you can also ring us 0434179259 to make a booking over the phone.




WHEN DO I HAVE TO PAY MY DEPOSIT?


A deposit payment is required at the time of booking to confirm your place on the tour.




WHEN DO I HAVE TO PAY THE OUTSTANDING BALANCE?


Balance payments are due 60 days prior to your tour’s departure date.




HOW FIT DO I NEED TO BE TO GO ON A TOUR?


The difficulty of the walks ranges from tour to tour, from easy to challenging. We design all of our walking tours to be achievable for those with a moderate level of fitness. We do recommend doing some training before most tours, because physical activity is always more enjoyable if you are physically prepared. We will send you information about how to train when you book. When on tour we find that a positive mental attitude is most important and that if you focus on the scenery, the company and the moment, and not on the kilometres, then you find yourself reaching your destination with little problem. If you have any concerns about your fitness or ability to complete a walk, send us an email or give us a call to chat more.




DO I HAVE TO CARRY A HEAVY PACK ON THE WALKS?


No. In fact a small day pack will suffice unless it is a specific overnight experience where you have to carry everything. A water bladder or reusable bottles 2-3L, a rain (and/or) warm jacket, some personal snacks and first aid supplies and, on some walks, lunch. The guide will let you know each day what to pack/bring.




DO I HAVE TO TWIN-SHARE OR CAN I HAVE MY OWN ROOM?


Our tour prices are based on rooms being twin share (two single beds in one room or one queen/king bed in a room, shared by a couple). If you are travelling alone, we will give you a room with someone of the same sex. Sometimes, depending on the accommodation, it is possible to pay a single supplement to ensure that you have a room to yourself. At the time of booking you will have an option to purchase a single supplement to ensure your own room and bathroom on the tour.




WILL I HOLD THE GROUP UP IF I AM A SLOW WALKER?


We find a lot of people who haven’t been on a walking tour before worry about this, but it’s rarely an issue. We keep a comfortable steady pace with plenty of opportunities to rest and take in the scenery along the way. Usually the group will spread out over a couple of hundred metres as we walk. We take plenty of breaks along the walks. Normal walking pace on a formed surface like a road or footpath is around 4.5 – 5 km per hour and we tend to average just over 3 km per hour on bush tracks. It’s not a stroll but it’s not a brisk walk either. If you feel you may be slower than this, try some longer training walks to increase your walking fitness.




CAN YOU CATER FOR DIETARY NEEDS AND ALLERGIES?


Yes, all of our suppliers can accommodate dietary requests. Please ensure you let us know at time of booking so we can let them know well in advance of your tour.




CAN I BOOK A CUSTOM TOUR?


Absolutely! We organise many custom tours and can help you with tailored itineraries and dates to suit your needs. Please contact us to take the first step to creating your very own custom tour.





MULTI-DAY TOURS

0434 179 259

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